ZYCOO Academy

ZYCOO organizes a variety of technical and sales training service for our channel partners, end users and fans. We offer flexible training ways for your selection. Both on-site training and online training are available.

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Technical and Sales Training & Certification

Co-designed by our technical experts, sales experts and professional trainers, ZYCOO technical and sales training courses cover everything you want to know about ZYCOO, including sell, installation, configuration, maintenance and further development.


If you are ZYCOO channel partners, or you are going to be ZYCOO channel partners, we believe that sales skill and technical background both are critical for you. When you know sales skills, you know what customers expect from ZYCOO and how to sell ZYCOO. When you get technical background, you know how to use ZYCOO and how to sell ZYCOO better.

Available Courses

We have entry-level, basic, higher and advanced level courses demonstrated as below.

ZYCOO Conference to Introduce ZYCOO Products and Solutions

You will be introduced with the capabilities and advantages of ZYCOO products and solutions.

 
Suggested Duration
3-5hours
 
Objectives

The objective of this conference is to introduce the features and benefits of ZYCOO IP telephony products and solutions.

The conference will provide you the knowledge and useful information about ZYCOO products and how these products can meet your communication needs.

 
Target Audience

Technical and Non-Technical personnel who would like to know about ZYCOO products and solutions and how they can benefit from using the ZYCOO technology.

 
Course Prerequisites
None

ZYCOO Certified Sales Professional

The certificate indicates the holder knows about ZYCOO products and can explain to customers about the features, functionality and performance of ZYCOO products and solutions.

 
Suggested Duration
2 Days(12 hours)
 
Objectives

The objective of this course is to enable you to explain and discuss the features, capabilities and functions of ZYCOO products and solutions, and to sell ZYCOO products with more professional sales skills.

 
Target Audience

Technical and Non-Technical personnel who are engaged in selling technological products, such as IP telephony products and networking products.

  • Sales
  • Resellers
  • Distributors
  • Product partners
 
Course Prerequisites
None

ZYCOO Certified IP Telephony Associate

The certificate indicates the holder knows the basic features of ZYCOO products, and how to install, configure and maintain ZYCOO products.

 
Suggested Duration
2 Days(12 hours)
 
Objectives

The objective of this course is to familiarize you with ZYCOO products. And you will be able to install and configure extensions, dial plans and the basic features of ZYCOO IP telephony products.

 
Target Audience

Technicians, IT Managers, network administrators, engineers, VoIP solution providers and integrators.

 
Course Prerequisites
You should have a good understanding about TCP/IP, network administration and management.

ZYCOO Certified IP Telephony Expert

The certificate indicates the holder is an expert on all topics related to ZYCOO products. ZCIE is an expert in design, implementation, optimization and maintenance of ZYCOO IP telephony products and solutions.

 
Suggested Duration
2 Days(8 hours)
 
Objectives

The objective of this course is to familiarize you with the advanced knowledge and skills to design ZYCOO IP telephony products and solutions.

 
Target Audience

Zycoo Certified IP Telephony Associate

Zycoo Certified Sales Professional

 
Course Prerequisites
You should have successfully passed the ZCIA.

ZYCOO Certified Professional Trainer

The certificate holder is permitted to hold seminars and training courses on behalf of ZYCOO and issue certificates to participants who have successfully passed the required exam.

 
Suggested Duration
2 Days(8 hours)
 
Objectives

The objective of this course is to evaluate the instructional and technical expertise of a potential trainer about ZYCOO products.

 
Target Audience

Zycoo Certified IP Telephony Associate

Zycoo Certified Sales Professional

Zycoo Certified IP Telephony Expert

 
Course Prerequisites
You should have successfully passed the ZCSP, ZCIA and ZCIE.