ZCSP COURSE OUTLINE

ZCSP  ( Zycoo Certificate Sales Professional )

OVERVIEW OF THE TRAINING

This certification signifies that you are knowledgeable in Zycoo Products and have the skills to explain and discuss the features, capabilities and functions of each Zycoo Products to a possible client.

Details of the Training

No. of Days/ Date 1 Day duration for a total of 360 minutes expense per person Depend to Exam Center and market
Number of attendees Minimum of 6 participants Certificate ZCSP

Target Audience

Technical and Non-Technical Personnel who are engaged in selling technology products, such as IP telephony products and networking products

  • Sales person
  • Resellers
  • Distributors
  • Product partners

Course Time Schedule

four classes of 90-minute duration

(20-minute breaks between classes)

Course Prerequisites

Basic introduction to computer networks and telephone

 


ZCSP class topics:

No.

Topic

1

Overview on  TCP/IP and OSI stack protocols

2

Overview on signaling & Codec

3

Overview on traditional telecommunication and soft switches

4

What is VoIP and how many type of IP-PBX we have

First break

5

What is call center and what is different between IP-PBX and call center

6

VoIP signaling protocols

7

Analog ports

Second break

8

Introduction of ZYCOO

9

ZYCOO's products

10

VoIP features

Third break

11

VoIP features (continues)

12

Review of common scenarios

13

Question and answer

14

Online exam

Event Event Date Event End Date Location Register
ZCSP Tehran Nov-2018 11-21-2018 9:00 am 11-21-2018 7:00 pm Nettech
ZCSP London Dec,2018 12-04-2018 9:00 am 12-04-2018 7:00 pm ZYCOO UK