CTMS_V2

Companies of all sizes are facing the challenge of beatingtight operational schedules and customer demands. Time and staff resources are a fundamental cost for any company leader; and in today’s competitive environment it is essential to limit the IT budget and staff resources.
This is where Cloud Telephony Management System can assist your company.

VoIP is a credible solution and is fully supported by our cloud telephony management system. Management of remote infrastructure creates another headache that must be addressed. Normally, an IP PBX will only solve the call cost problem, and not the more pressing issue of; how do you manage offices located in different cities or countries? If an office was to suddenly fail or go offline, how do you know, and how can you help? How would you remote control and monitor?

   What is CTMS?

CTMS:abbreviation of Cloud Telephony Management System, is the perfect solution. CTMS consists of three parts: CTMC+ CTN+ IP Phone.
CTMC: (Cloud Telephony Management Center) is a network node management center which has been independently developed by ZYCOO, and can be utilized by VoIP service providers and enterprises users to manage multiple CooVox CTNs (Cloud Telephony Nodes). CTMC provides a multitude of features for CTN including auto-provision, software/firmware upgrade management, status/performance monitoring, warning log diagnosis etc. CMTC is a powerful solution that delivers the features and functionality required to manage and maintain a highly dispersed telephony environment through the use of a single centralized management system.
CTN (Cloud Telephony Node) is the node of cloud telephony management system and handling the switch of telephony communication. ZYCOO CooVox series IP PBX can be taken as the node after upgrading. CTN is allowed for branch’s administrator to configure the local network connections.
IP Phone:which support SIP protocol can be used in CTMS; especially the phones support auto-provision with ZYCOO CooVox Series IP PBX; all the phones located in different CTN are allowed to be auto-provisioned via CTMC directly.

   Benefits&Features:
  • Centralized configuration and upgrading of CTNs
  • Monitor system information, configuration and service status
  • View and backup of system log, operation log and call log
  • Manage multi-service and user groups based on template
  • Manage configuration for individual or multiple devices based on user groups
  • Flexible upgrading control strategy allowing for convenient software and firmware upgrades
  • Based on TR069 protocol, allowing nodes to pass through private networks
  • Adopting B/S managing mode to achieve multi-language GUI, humanized management process, and easy operation
  • Based on Linux which ensures the device is secure and reliable
  • Password change supported and license authentication available

1. PC Requirements
CPU: Intel(R) Atom(TM) CPU or higher 
RAM: 1GB or higher
HDD: 10GB free space at least
Graphic Card: VGA compatible or higher 
CD Driver: CD-ROM/DVD-ROM 
Others: Audio Card, Network, Modem and so on

2. System Requirements
Linux OS installed by formal installation process
Default IP is DHCP

3. Bandwidth Requirements
CTMC operating bandwidth is the sum of bandwidth of all managed nodes.

Respective bandwidth as below:
CooVox-U20     V2       1         100Kbps
CooVox-U50     V2      1         100Kbps
CooVox-U100  V2      1         100Kbps

For example, there are 10pcs U20 managed by CTMC, the bandwidth of CTMC is:
10 × 100Kbps × 2 > 2Mbps (uplink & downlink), which is the minimum bandwidth
in the case of full concurrent calls is 2Mbps.

4.Port Requirements
Port       Functionality
8505     Port for CTMC background monitoring nodes
8506     Port CTMC download
9998     Port for Web access to CTMC
9898     Port for nodes configuration on CTMC
1194     Port for VPN
Note: If CTMC is in public network, 8505 / 8506 / 1194 must stay open.


 


CTMS provides many of the benefits of a Cloud service including the ability to connect your remote branches into a single solution, but also allows key benefits that only an on premise system can deliver. These include:

  • Breakout to the PSTN in the event of loss of internet connectivity;
  • A local system deployed at each site so internal branch calls are passed across the local high speed network;
  • Full administrative access to the ZYCOO CooVox systems so that availability and performance can be monitored and fully managed;
  • Customization of local branch configurations to meet the requirements of each local business;
  • Better support for legacy devices including fax machines
  • No single point of failure across the whole organization;
  • CTMC License is life-time effective once purchased, to save long term investment in company operation;
  • CTMC will configure, manage, monitor, upgrade each CTN on each site to achieve distributed management.

Name Version Size Release Date Download
CTMS White Paper V1.0 945.78 KB Aug. 30, 2014
CTMC User Manual V1.0 1.68MB Sep. 23, 2014
CTN User Manual V1.0 946KB Aug. 30, 2014